Security that is complicated won’t get used. Outdated processes and communication methods result in lost customers and compliance nightmares. It is imperative that your existing (or perhaps, non-existing) secure communications are brought into the 21st century.
3 Risks of Unsecured Contact Center Communications
Is your contact center built to handle sensitive client interactions securely? Fragmented workflows, compliance gaps, and poor client experiences can introduce unnecessary risk—putting your organization’s reputation and data security at stake. This guide outlines the top three risks of unsecured contact center communications and how DataMotion’s secure messaging solutions can seamlessly integrate into your workflows […]