JenAI Assist™

Integrated GenAI Chat, Secure Email, Document Exchange and Forms

Experience the future of secure digital exchanges with JenAI Assist. Transforming communications and data analysis, this all-in-one platform integrates email encryption, document exchange, forms processing, chat, and AI into a single cohesive solution. Say goodbye to fragmented systems and embrace a unified approach for enhanced efficiency and security.

Two Modes of JenAI Assist

Elevate your generative AI game with JenAI Assist and JenAI Assist Research Mode. Designed for efficiency and intelligence, these solutions transform your communications and data analysis.

AI-Augmented Secure Exchanges

JenAI Assist: Integrated, Intelligent Self-Service

JenAI Assist Chat redefines digital exchanges with an intuitive, GenAI-enabled chat interface, delivering precise and prompt responses leveraging approved data sources. With JenAI Assist, email encryption, forms, document exchange, and chat are seamlessly integrated into one powerful platform.

JenAI Assist Delivers:

  • Empowered Self-Service: Users interact naturally with GenAI, efficiently pulling information from secure, approved data sources for fast and accurate responses.
  • Seamless Integration: Fully integrated Smart Forms providing direct access to interactive engagement history, ensuring smooth and contextually informed interactions.
  • Unified Platform: All-in-one solution for secure messages, document exchanges, and smart forms in a single, easy-to-navigate pane of glass.
AI for the Enterprise

Introducing JenAI Assist Research Mode

Unlock the power of your data with JenAI Assist Research Mode, an enhancement of JenAI Assist that focuses on internal stakeholders, providing advanced features for efficient content management.

What JenAI Assist Research Mode Adds:

  • Content Accessibility: Easily access and filter your content with JenAI Assist.
  • In-Depth Queries: Ask detailed questions and get direct access to source information with seamless human assistance when needed.
  • File Comparison: Compare contract terms, identify discrepancies, and streamline decision-making.

Explore Key Features

Retaining a Secure Human Connection

Seamless Agent and Expert Assistance

Unlike a simple chat with AI, if the AI doesn’t have the answer, users can seamlessly escalate their query. Customers can reach external experts like financial advisors or doctors, while internal queries can be securely sent to other stakeholders in the organization. Live agents are on standby for both. 

Specialists’ responses are received within the same platform, ensuring a unified experience. With your AI chat history included in the escalation request, your specialist will be fully briefed and ready to respond from their enterprise system, leveraging all the provided context to offer precise and personalized support. 

Secure Forms, Reimagined

Smart Forms That Simplify Workflows

Integrate Smart Forms into your workflows and make them easily accessible for users through JenAI Assist. Users can fill out forms in the chat, enjoying a seamless experience that saves time and reduces errors. Forms can be quickly created and managed effortlessly with the intuitive drag-and-drop editor.

  • Compliance and regulatory forms
  • Account opening forms 
  • Consent forms for AI tools 
  • Request for access to records 
  • Agent/Provider lookup and scheduling 
  • Change of name or address 
  • Patient intake form

Integrate any workflow with any web-calls and endpoints effortlessly.

Secure Exchange: Simple, Streamlined Messaging and Sharing

Secure Message and Document Sharing

JenAI Assist eliminates the need for separate email encryption and document-sharing solutions, unifying digital exchange into a streamlined feed interface. This solution allows you to exchange messages and large documents within a streamlined, powerful UI alongside AI Chat, Forms, and Feed.

Secure File Transfer Illustration
A Special Kind of Activity Feed

Interactive Feed

Consolidate interactions into one continuous feed—chats, messages, forms, and content across all channels—for a comprehensive and easily accessible interaction history. Tailor your data retention requirements, ensuring compliance and control.

Delivery Methods that Empower Your Evolution

Flexible Deployment Options

Launch with no-code solutions or embed into your secured applications and portals with low-code widgets and pro-code REST API options.

Our platform provides maximum flexibility, seamless integration, and expert escalation across your customer and digital transformation journeys, all at your own pace.

Any User, Anywhere.

Reliable Identity Management

Secure access through the platform’s internal identity provider (IdP) and single sign-on (SSO) are compatible with most OpenID, OAuth2, and SAML providers.

Applications of JenAI Assist by Industry

Icon money Financial Services icon note Healthcare icon people Public Sector

Client

Simplify the user experience with seamless integration

Gain access to the data you need, quickly, without waiting for a call back.

Advisor

Foster more meaningful client conversations 

Gain fast access to information for enhanced experiences and more informed decision making.

Agent

Increase workflow efficiency

Get fast answers to questions, reduce call volume, and unify secure client communications.

Payer

Improve efficiency and profitability

Streamline care team’s processes to deliver tailored experiences both internally and externally.

Provider

Modernize workflows

Offer providers or patients fast access to information for enhanced experiences.

Patient

Improve care leading to better results

Access the data you need quickly without waiting for a callback.

Pharma

Streamline ops and increase efficiencies:

Use AI and data to simplify operations, reduce expenses, and increase efficiency.

Agent

Boost speed of government operations through automation

Get access to answers swiftly with solutions designed specifically for government efficiency.

Staff

Increase workflow efficiency

Optimize digital interactions to better serve your citizens and free up more time to operate your administration.

Citizen

Simplify the user experience with seamless integration

Gain access to the data you need, quickly, without waiting for a call back.

Embrace AI-Enabled Secure Exchanges Today

Transform Your Digital Landscape

Discover how JenAI Assist and its Research Mode, leveraging Generative AI and RAG (Retrieval Augmented Generation), can revolutionize your digital interactions, streamline your operations, and empower both external users and internal stakeholders.

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Hello Free Trial, Hello Possibilities

Experience the power and versatility of our technology firsthand by signing up for a free trial today. Join us and discover how JenAI Assist can transform your digital operations.