No Second Portal Needed
Deployments across health systems, health plans, insurers, financial services and government. The pattern that shows up most often: secure messaging goes inside a system the customer already runs — Epic, MEDITECH, Outlook, Exchange, a member portal, a CX platform, an API gateway.
What actually happened
Four of them, and the constraint each one had to work around.
Zero minutes
of downtime
Five programs cut over simultaneously at one national health system — health information exchange, Epic document exchange via XDR, the patient portal, the provider directory and certificate management. No service window was available for any of them.
2 TB
migrated
Client-advisor message history moved into live production mailboxes at a wealth management firm with $875 billion in assets. Ten thousand messages flowed on day one. Clients never noticed the change.
90 days
contract to live
A health plan serving 2.8 million members replaced the secure messaging inside its member portal without interrupting member service, and without retraining its service representatives.
Under 30 days
to deploy
A health insurance technology company embedded a secure message center into its customer experience platform by API. No second portal for members. No new interface for service reps.
Trusted by thousands of forward-thinking companies
Our vendor is being discontinued
Every replacement bid you get will quote you a full rebuild, because that is how the rest of this market sells. The firm in this study kept its client portal, its mailboxes, its notification logic and its SMS alerts, and replaced only the messaging component underneath.
We can’t take the system down
Live mailboxes. Active clinical exchange. Members mid-conversation with a service representative. These migrations happened under load, with no maintenance window, on systems where a service interruption is a reportable event.
It won’t follow us to our new platform
Secure messaging welded to a platform you are leaving becomes the reason your migration slips. Two organizations here decoupled it first and moved on their original schedule.
Find the one that matches your situation
Filter by what is happening to you right now — a component being discontinued, a migration you cannot take downtime for, or secure messaging that will not follow you to a new platform.
Why they chose us over the alternatives
“There were other tools that could have fit, and we did give them a hard look, but DataMotion had stronger, more flexible technology, a pricing advantage and a proven track record with us.”
Vice President of Security and Infrastructure, health insurance technology company
See it against your own workflow
These studies show what changed for other regulated organizations. A 30-minute working session shows what would change for yours — your platform, your compliance requirements, and the specific component you are trying to replace.