Blurred screen of code text DataMotion APIs for
Customer TLC
Give your apps, workflows, or portals self-service capabilities for a secure, easy, channel of communications. Customers will love the upgrade. Documentation Try it Out

Secure Message Center APIs

Looking to boost your omnichannel strategy and improve your customer experience? A secure message center provides these capabilities and is a critical part of many business operations. Unfortunately, it can be time-consuming to create an entire ecosystem to support secure messaging. Fortunately, DataMotion APIs for secure messaging can help you eliminate this step and get more done.

DataMotion’s comprehensive set of APIs allows for fast and secure document and message exchange in portals, applications and workflows. Secure message center APIs cover a broad umbrella of functions, from provisioning and managing user accounts to sending, receiving, storing and tracking secure messages, email and files.

Image of a computer screen showing DataMotion's user dashboard
Three people working on computers or screens filled with data

Up Your Omnichannel Strategy

With easy integration, DataMotion’s secure messaging center APIs enable your existing self-service portal as a secure and bi-directional channel within your omnichannel customer service strategy. You’ll have a repository for exchanges with customers and improve the overall customer experience.

There are three different groupings of APIs within DataMotion’s secure message center — messaging, provisioning and administration — all of which support OAuth2 and SAML for single sign-on, including Okta and Ping Identity for enterprise-class authentication. Popular public IdPs such as Microsoft, Google, and Apple are also supported for secure message center user authentication.

How do you know when it’s time for a secure message center? Check out our list of things to look for on our blog.

Get started with our APIs quickly by downloading our Postman collection on GitHub.

SECURE MESSAGING API

Improve your customer portal, messaging app, or other application or workflow’s secure message handling through the messaging API’s capability of sending and receiving information securely. In addition to sending and receiving messages, the messaging API enables you to manipulate a user’s inbox and track a secure message. Check out our messaging APIs in action by watching our secure message center API demo video on the Postman tool.

With secure email API integration, you can facilitate secure communications via API calls such as get inbox message IDs, get message summaries, get summaries with metadata, get unread messages, search the inbox, move or delete messages, and more.

The secure messaging API also handles user authentication and other basic account functions. Some of the capabilities include get a session key, SAML logon, get account details, change a password, or log out.

Like most email or messaging apps, the messaging API, allows you to add the capability to list all, create new, and delete folders within your secure messaging platform with ease.

PROVISIONING API

Our provisioning API allows reseller or integration partners to programmatically provision companies and users with the DataMotion secure message center services. Some of the provisioning API’s capabilities include provision a company, get an encryption key, and create a new encryption key.

Easily build secure messaging functionalities into an existing or new application, portal, or workflow with DataMotion APIs

Experience your own private API dashboard by signing up for a developer account today!

EXPLORE OUR DOCS

With DataMotion, you get everything you need to integrate our secure messaging APIs into your portal, application or workflow: