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Seeking to Increase Customer Retention? You Need Seamless Communication

Customer retention and loyalty are paramount for businesses looking to optimize their operations and protect their bottom line.

Why is Customer Experience Important – And How Can You Achieve It?

Why is Customer Experience Important – And How Can You Achieve It?

How Wealth Management Contact Centers Can Improve CX & Compliance

In wealth management, client experience (CX) and compliance go hand in hand. High-net-worth clients expect fast, seamless communication with their advisors, but outdated, fragmented contact center and call center tools create friction. At the same time, wealth management firms must navigate strict regulatory compliance requirements around data security, communication audits, and privacy laws. Balancing both […]

Health Insurance, Social Distancing and Customer Communications

Health Insurance, Social Distancing and Customer Communications

Digital transformation and clinical data exchange

Digital transformation and clinical data exchange

Fintech & Insurtech – Competing on a Great Customer Experience

Fintech & Insurtech – Competing on a Great Customer Experience

What Does Patient Engagement Really Mean?

We often hear terms such as patient engagement and they become the latest “term du jour”.  But what does that really mean and what is your organization doing to help promote such activity?  Is patient engagement a part of your organization’s strategy to maintain customer loyalty and grow your business? Patient engagement is much more […]

DataMotion™ Achieves Full DirectTrust™ HISP Re-Accreditation

Accreditation ensures compliance with DirectTrust HISP Policy requirements and interoperability with conforming HISPs

What's New for 2020? DataMotion Pivots to PaaS

As 2019 comes to a close, it seems like a good time to reflect on the progress made this year. Thinking about this, can you describe the major initiatives DataMotion worked on this year, and the impact these have had for customers?

The Myths and Meaning of HIPAA

The Myths and Meaning of HIPAA