DataMotion Blog

In wealth management, client experience (CX) and compliance go hand in hand. High-net-worth clients expect fast, seamless communication with their advisors, but outdated, fragmented contact center and call center tools create friction. At the same time, wealth management firms must navigate strict regulatory compliance requirements around data security, communication audits, and privacy laws. Balancing both […]

Generative AI systems like ChatGPT have revolutionized the way we interact with technology, thanks to their exceptional understanding of language and ability to produce useful responses. However, their effectiveness is limited to the data they have been trained on. That’s where Retrieval Augmented Generation (RAG) comes in, offering a solution for leveraging private and dynamic data to enhance AI responses. DataMotion’s JenAI Assist, powered by RAG, provides accurate and current information without compromising data privacy. Learn more about how RAG and JenAI Assist can transform customer service and enterprise applications by subscribing to the DataMotion Newsletter or requesting a demo today!

Admission, discharge, and transfer (ADT) event notifications play a crucial role in care coordination, patient monitoring, and operational efficiency. While many healthcare organizations recognize the value of real-time patient data alerts, managing ADT notifications effectively—particularly across diverse networks—remains a challenge. As the industry evolves, harnessing secure patient data transmission through advanced ADT analytics can provide […]

Managing sensitive customer data is an unavoidable challenge for regulated industries like finance, healthcare, and insurance. Salesforce provides robust tools for case management, but the lack of secure messaging, document exchange, and form submission workflows leaves a significant gap. Without a way to securely handle sensitive information, enterprises are forced to rely on external platforms […]

AI and Large Language Models (LLMs) are taking the world by storm with their seemingly endless capabilities. It’s true that LLMs can do a lot, especially in customer service settings. As your company strives to keep up with the latest and greatest in technology, you can discover new ways to boost efficiency and better serve […]

2024 has been a remarkable year for DataMotion! We’re excited to share the groundbreaking advancements we’ve made to support our customers on their secure digital transformation journeys. Our relentless focus this year has been on: With each innovation, we aim to simplify secure communications and empower our customers to embrace modern technology. This fall, we’re […]

As the Head of Product at DataMotion, I’ve been deeply involved in the exciting developments in Generative AI. Our delivery of DataMotion’s JenAI Assist™ has been immensely fulfilling, bringing to life a range of use cases. However, a recent surge in customer inquiries has prompted me to revisit the heart of our business: our core […]

In an era where patient information is both abundant and sensitive, the secure and efficient exchange of health data is no longer optional – it’s a necessity. With ongoing changes in government policies, healthcare organizations are under constant pressure to ensure compliance while seamlessly sharing data with multiple partners and public health agencies. This piece […]

Technology is evolving. Fast. A year ago, generative AI was just emerging in the enterprise landscape. Flash forward to today, if your organization hasn’t incorporated AI into its strategy, it’s already falling behind. Despite this pressing need to innovate, each new solution poses a challenge. Do enterprises add yet another solution to an already fragmented […]