State Government Department of Health
DataMotion utilizes DataMotion Direct Secure Messaging and Direct Web Services APIs and Platform as a Service (PaaS) to integrate seamlessly into a State Government’s Department of Health’s existing EHR & Patient Platform to secure exchanges and meet PHI regulations.
Background
This large department of health works to protect, promote and improve the health of all residents in their state through integrated state, county and community efforts. One part of their mission is to provide primary care for individuals with limited access to such care from the private sector.
Health care of the sick and disabled is a role that the department undertakes when individuals lack the financial resources, or otherwise lack access to health care services. A second part of the department’s mission is to monitor and track certain communicable diseases. By law, certain conditions must be reported to the department of health. Besides a central state office, the department includes over 50 county health departments, more than 20 children’s medical services area offices, and several medical quality assurance regional offices, disability determinations regional offices and public health laboratories. An internally developed electronic health records (EHR) system is used by all county departments in more than 100 facilities with 11,000 users. A centralized team of 40 staff oversee and manage the EHR. In 2012, the EHR was certified under the 2011 criteria for meaningful use. The patient portal is provided using Microsoft HealthVault.
Challenges
- The department’s EHR was originally certified in 2012 under the 2011 meaningful use criteria.
- Short timeframe to complete the 2014 certification.
- Integration with Microsoft HealthVault.
- Include a healthcare provider directory making it simple for providers to access other providers’ Direct addresses
DataMotion Direct Secure Messaging
DataMotion’s robust platform and comprehensive secure data exchange services stood out from the competition, ultimately resulting in their selection as the department’s HISP.
To successfully provision patient Direct addresses programatically, the department chose to utilize Microsoft HealthVault’s auto-provisioning feature. Phase one of the project began with integrating DataMotion Direct services into the department’s electronic health records to generate a Continuity of Care Document (CCD). DataMotion Direct services were then integrated with the HealthVault patient portal using the DataMotion Direct Secure Messaging API for secure patient communication.
Results
- Providers can now generate a CCD and securely send it to the patient portal with a click of a button within the EHR user interface.
- Patients of the department can conveniently access their electronic health information through the portal.
- The quick integration facilitated the department’s recertification under the 2014 Meaningful Use criteria.
- With DataMotion’s assistance, the department developed a messaging interface within the EHR.
- Users can author a Direct Message within the EHR, attach healthcare information, and send it to any Direct address holder.
“Our client didn’t want to stand up another interface and we agreed; it would add complexity, was cost prohibitive and would be disruptive for both plan members and service reps… There were other tools that could have fit, and we did give them a hard look, but DataMotion had stronger, more flexible technology, a pricing advantage and a proven track record with us.”
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