2024 has been a remarkable year for DataMotion! We’re excited to share the groundbreaking advancements we’ve made to support our customers on their secure digital transformation journeys. Our relentless focus this year has been on:
- Seamlessly migrating from our legacy systems to a cutting-edge cloud architecture
- Enhancing deliverability to ensure your messages reach their destinations securely and reliably
- Driving secure digital transformations with innovative solutions
- Introducing JenAI Assist, our latest AI-powered tool to streamline operations
With each innovation, we aim to simplify secure communications and empower our customers to embrace modern technology. This fall, we’re thrilled to present a suite of powerful new features designed to accelerate your secure digital transformation.
JenAI Assist: Revolutionizing Website Engagement
JenAI Assist is making waves in the industry, thanks to invaluable feedback from our users. Generative AI is here to stay, and while our early versions empowered users to explore content, many enterprises are just beginning to adopt this technology. Based on these insights, we’ve zeroed in on enterprise-focused use cases that deliver immediate value.
Now, JenAI Assist supports a public-facing chat feature, seamlessly integrated with your website’s content. Say goodbye to duplicative knowledge bases and hello to a unified, interactive chat assistant that leverages DataMotion’s secure infrastructure. This new functionality connects users with specialists through your existing channels, elevating customer engagement.
Take a look at this revolutionary experience by visiting datamotion.com.
Salesforce Integration: Redefining Case Flow Management
We’re thrilled to unveil the next evolution of DataMotion’s Salesforce integration. This robust connection supports seamless case flow across portals and Salesforce, creating an uninterrupted experience between platforms.
With our secure queue in Salesforce, your team can communicate securely within familiar environments, whether that’s through secure forms, portals, or external websites. This ensures your employees and customers can stay connected while safeguarding sensitive information.
Gmail: Empowering Secure Communication for Google Workspace Users
DataMotion is pleased to announce a game-changer for Google Workspace Enterprise: secure communication directly within the Gmail client. Now, users can enjoy a “Send Secure” button, allowing sensitive information to be sent with a single click.
This feature extends the full power of DataMotion’s secure platform to enterprises outside the Microsoft ecosystem, providing seamless, secure communication between employees and clients alike.
Feeds & Threading: Elevating User Experience with API Functionality
Our latest API functionality is designed for customers who want full control over user experience. The Feeds & Threading feature allows for a mobile-friendly, secure “text” view, creating a streamlined, intuitive experience for your users.
By leveraging DataMotion’s Zero Trust core, these new endpoints simplify secure content delivery, reducing development costs and speeding up your project timelines.
Direct Secure Messaging: Updated Healthcare Provider Directory
In alignment with DirectTrust™’s recent updates to the Aggregated Directory Data Sharing Policy, we’ve enhanced our platform to support new standards. Key updates include:
- Mandatory Participation: Accredited HISPs must share customer addresses in the Directory.
- Frequent Updates: HISPs now update data regularly to close gaps and maintain current information.
- Incentivized Sharing: A ‘give to get’ model encourages healthcare organizations to contribute valid records to access the Directory.
These updates improve directory reliability and accessibility, ensuring you stay connected to up-to-date healthcare provider information
Get in Touch: See What’s New in Secure Digital Innovation!
Join us in shaping the future of secure communications. Connect with our team to experience these game-changing updates firsthand. And while you’re exploring, engage with our website-trained puffin chat in the bottom right corner. Enjoy discovering what it knows about DataMotion!
