Union Hospital
Union Hospital utilizes DataMotion Direct Secure Messaging to reduce operational costs and enhance quality of care.
Background
Before adopting Direct Secure Messaging, Union Hospital relied on traditional methods like mail, fax, and printed records for communication. This proved inefficient, error-prone, and insecure. Granting remote EHR access to external care teams added complexity and costs, compromising security. This fragmented approach created information silos, hindering efficient patient data exchange. Tracking patient progress post-discharge and care plan adherence was also challenging.
Challenges
- Easy electronic health information exchange across multiple health information exchanges (HIEs)
- Enhancing the patient /provider experience and improving quality of care
- Mobilize clinical data exchange with referral partners in accordance with national standards
Streamlining Electronic Data Exchange
Enable electronic data exchange, via MEDITECH EHR, internally and externally to provide more efficient workflows, while ensuring compliance with regulatory requirements
Secure Messaging Protocols
Extensible to accommodate emerging secure messaging protocols
User-Friendly Interface
Accessible and easy to use by a wide variety of end-users including care coordinators, patients, care givers, clinicians and administrators.
Direct Secure Messaging
Direct Secure Messaging was implemented through Union Hospital’s MEDITECH EHR, to replace the use of mail, fax and the printing of patient records, resulting in enhanced information exchange with its extended network. Transmitting structured data documents (CCDs) via Direct alsoimmediately enabled interoperable exchange with HIEs and EHRs.
Enhanced Clinical Communications
Union Hospital’s clinical communications were revolutionized by HIE interoperability. Encouraging external entities to use Direct Secure Messaging via CRISP and DHIN eliminated numerous individual interfaces to the hospital’s systems.
Improved patient monitoring
Hospital receives CRISP notices on patients discharged and readmitted, aiding case managers in re-admission risk assessment.
Results
- Cost savings, efficiency, security, and quality of care improvements.
- Eliminated printing and faxing, enhancing security, efficiency, and
- Reduced costs associated with individual interfaces, licenses, and internal resources.
- Providers gained easy access to each other’s information through the HIE, improving collaboration.
- Facilitated closer patient monitoring, reducing re-admission rates and positively impacting Medicare reimbursement.
“Our client didn’t want to stand up another interface and we agreed; it would add complexity, was cost prohibitive and would be disruptive for both plan members and service reps… There were other tools that could have fit, and we did give them a hard look, but DataMotion had stronger, more flexible technology, a pricing advantage and a proven track record with us.”
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