Critical Security Risk:

Your “Secure” Email System Is a Phishing Gateway

These systems are dangerous — and your organization can’t afford the risk.

Keep users protected and engaged inside your trusted environment — not external portals.

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You Secured Everything… Until You Didn’t

You’ve hardened your customer portal with multi-factor authentication and zero-trust architecture.

Your security team spent years protecting every entry point.

Then Comes the Weak Link

A customer needs to share sensitive documents — and you redirect them to Zix, Box, or another standalone “secure message” platform.

You just trained them to click links to external portals and enter credentials on unfamiliar domains.

Cracked security shield illustration representing cybersecurity vulnerabilities, phishing risks, data breaches, and weakened protection against cyber threats.

The Hidden Cost

  • Phishing is just the start. Every external “secure” portal — no matter how compliant — creates blind spots in your control, compliance, and customer experience.
  • Attackers know this. They impersonate secure message notifications because your customers have been conditioned to expect them.
  • Each redirect adds risk. What feels like user friction is actually an attack surface you created.
Illustration of a DataMotion and Genesys Cloud integration workflow. The image demonstrates how secure customer submissions are routed into the Genesys platform, where structured form data is normalized and presented to agents. Agents can respond through secure communication channels, improving customer experience, operational efficiency, workflow automation, and data security. Ideal for content related to contact center modernization, secure messaging, digital customer engagement, and customer service transformation.

Trusted by Leading Enterprises

Ameriprise Financial logo
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iA Financial Group
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The Old Model Creates Risk

  • Customer receives: “You have a secure message”
  • Customer clicks link to external domain
  • Customer creates new credentials on platform they can’t validate
  • Customer enters sensitive data outside your security perimeter
Hooded computer user icon representing cyber threats, phishing attacks, security vulnerabilities, and malicious actors.

What Attackers Exploit

  • Users trained to click “secure message” notifications
  • Unfamiliar domains customers can’t verify as legitimate
  • Login pages easy to spoof
  • Credential harvesting disguised as security
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What Your Security Team Faces

  • Data flowing through systems outside your control
  • Audit trails scattered across vendors
  • Compliance monitoring spanning disconnected platforms
  • Incident response requiring third-party coordination

Every deployment includes structured onboarding:

  • Requirements gathering and planning
  • Parallel processing for continuity
  • Integration coordination across systems
  • Training, documentation, and go-live support

Real Impact Across Regulated Industries

Financial Services

Meet FINRA/SEC compliance while eliminating credential phishing vectors. Client communications that strengthen your security posture.

Healthcare

HIPAA-compliant patient messaging that embeds directly into your patient portal – eliminating the need for patients to navigate to separate, unfamiliar secure message domains.

Public Sector

FedRAMP-authorized secure communications on infrastructure you control. Stop training citizens to click suspicious links.

The Proof Is In The Numbers

  • 2 K
    Active organizations
  • 10 M
    Active users
  • 32 %
    Support reduction
  • 48 %
    Efficiency gain

Certifications

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Beyond Phishing:</br>The Hidden Risk of External Trust Models

Every time your customers interact with a standalone secure platform, you lose visibility, audit control, and brand trust. DataMotion keeps every exchange within your perimeter—so you control not just the security, but the experience.

Stop Training Customers to Fall for Phishing

Every redirect to standalone “secure message” platforms conditions customers to click suspicious links, enter credentials on unfamiliar domains, and trust external portals they can’t validate.

 

This isn’t security. It’s an attack surface with a compliance certificate.

 

See how we eliminate external phishing vectors while integrating with your existing infrastructure.

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